In addition to the aforementioned, we also offer a series of support/operational services based primarily on human work: call centre for holders, merchants and bank employees. Resolving card holder and merchant complaints, monitoring operations, preparing reports for reporting to external systems and the Bank of Slovenia. This approach provides the banks with an optimal and cost-efficient organisation of internal processes with the goal to allow the banks to focus on the basic area of their business, which they otherwise control – the relation with their clients (retail as well as corporate clients).
The leading Slovenian company in the field of processing of modern payment instruments.
Call center for card holders:
Call center for merchants:
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Payment Systems and Services
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BANKART, procesiranje plačilnih instrumentov d.o.o.
Celovška cesta 150